Privacy Scentfully Delightful will not share or sell your personal information
to any third party. The personal information you provide is used only to
complete your order or fulfill other requests put in by you. We respect
all of our wonderful customers.
Payment Scentfully Delightful accepts major credit card payments via PayPal
(account not required) and postal money orders. Please make money orders
payable to Angelique Clay.
Shipping
All orders are shipped via the U.S. Postal Service. Orders for items
in stop are typically sent out within 1-3 business days. Special orders or
items not in stock or orders during holiday rush will be sent out within 3-5
business days; we will notify you if this is the case.
We are not
responsible for any additional shipping costs due to errors in the shipping
address. We only ship to continental United States and APO/FPO
addresses. Items shipped or purchased within North Carolina are
subject to 5% sales tax. Customers have the option to purchase insurance
if their order total is less than $150. Insurance will automatically be added
to the shipping charge for orders of $150 or more.
Damaged Goods
We carefully inspect each package before it is shipped. Scentfully
Delightful is not responsible for any damage that occurs to our products during
the shipping process. If you receive a package that is broken or damaged
or in a “non-acceptable” condition, please DO NOT ACCEPT it from the
carrier. Contact the carrier at 800-ASK-USPS(800-275-877) to file a
claim.
Returns
A satisfied customer is our number on priority. If there is a problem with
your order, please contact us at Angel@scentfullydelightful.com within 3 days
after receiving your order for authorization to return the items.
Items must be returned within 15 days of original purchase. Please return
all good in a safe, secure package. Customers are responsible for
shipping charges to return any merchandise. We will issue a merchandise
credit or a full refund (less shipping charges) within 1-2 business days of
receiving your return shipment.
